FAQ

Can I send my order as a gift to someone? Certainly. During Checkout you can enter a separate delivery address if you would like your order sent to someone other than yourself.
Can I send a personal message with my gift order? Yes. During Checkout you may type your message in the field provided.
Can I specify a particular delivery date? Yes. During Checkout you may enter the date you require for delivery in the field provided.
What if you don't have all of the items in stock? All of our items are kept in stock, but may vary slightly according to the seasons, so that we can offer the best quality produce from day to day.
What is your policy on customer satisfaction? We is committed to customer satisfaction. If you are not satisfied with your order please inform us immediately and we will resolve any issues to your satisfaction. Customers have the right to cancel their order for no reason within 7 working days from the day after the day the customer receives the goods. This applies to non-perishable goods only. Customers also have the right to cancel their order if it has not yet been dispatched. If it has been sent, the customer may pay to have the non-perishable goods returned for a refund. We endeavour to respond to all complaints within 2 working days. Refunds will be given at the discretion of Set Produce Ltd.
What is your policy on privacy? For information on our Privacy Policy please click here
We we are committed to protecting your privacy and only collect personal information about you lawfully, in accordance with the current UK Data Protection Act.